Creator questions
Getting started
- How do I start a project?
- Who can use Kickstarter?
- What should I consider when setting my funding goal?
- What information should I share on my project page?
- Can Kickstarter be used to fund anything?
- What are some things I should do before launching my project?
Launching your project
- How long does it take to build and launch a project?
- Does Kickstarter review projects before launch?
- Why review projects at all?
- How does Launch Now work?
- Which projects are eligible for Launch Now?
- What happens if a project doesn't qualify for Launch Now?
Promoting your project
While your project is live
- How does my project become a Project We Love?
- Where can I find my project on Kickstarter?
- Where can I track my project’s progress?
- How do I track referral stats?
- Can I create custom referral tags before my project launches?
- Can a project be edited after launching?
After your project ends
- What is Spotlight?
- When do I get access to my spotlight page?
- My project was just successfully funded, where did my project video go?
- What can I customize on my spotlight page?
- How do I make changes to my Spotlight page?
- What size images should I use for my main spotlight or background image?
Interacting with backers
- How do I communicate with backers?
- What information can I see about my backers?
- What is the Community tab?
- How can I get my backers' information to fulfill rewards?
- How do I manage backer information?
- How many surveys can I send my backers?
Stripe Payments
- How do I set up my account to receive funds?
- What are the requirements to run my project as a legal entity?
- Where can I find my bank account number?
- Will you send me a 1099-K tax form?
- How will I receive my 1099-K tax form?
- How will tax year be determined on my 1099-K form?
Verifying your identity
Troubleshooting
- I'm having trouble entering my Companies House number. What should I do?
- Why doesn't the number of backers of my project match the number who have selected rewards?
- My project was declined but it meets the rules. What do I do?
- Why would a project be suspended?
- What happens when a project is suspended?
- Is a suspension reversible?