Creator questions
Getting started
- How do I start a project?
- Who can use Kickstarter?
- What should I consider when setting my funding goal?
- What information should I share on my project page?
- Is Kickstarter going to be available in other countries at some point?
- As a Kickstarter creator, how can I comply with data privacy rules?
Launching your project
- How long does it take to build and launch a project?
- My project is awaiting review, how does this work?
- Why review projects at all?
- How does “Prepare to launch” work?
- Which projects are eligible for Launch Now?
- What happens if a project doesn't qualify for Launch Now?
Promoting your project
- Setting up your project’s Pre-Launch Page
- When and how should I start planning my promotion strategy?
- How can I get press and bloggers to write about my project?
- What about marketing and promotion services that promise backers?
- My funding has stalled after a few days, what should I do?
- Can I use referral programs on Kickstarter?
While your project is live
- How does my project become a Project We Love?
- Where can I find my project on Kickstarter?
- Where can I track my project’s progress?
- How can I manage my project notification emails?
- How do I track referral stats?
- Can I create custom referral tags before my project launches?
After your project ends
- What happens if the final funding amount is lower than the goal after a campaign has ended?
- I'm awaiting payout. How do I check the bank account details I've entered?
- How long will it take to receive the funds?
- What is a Q&A project update?
- What is Spotlight?
- When do I get access to my spotlight page?
Interacting with backers
- How do I communicate with backers?
- What information can I see about my backers?
- What is the Community tab?
- How can I get my backers' information to fulfill rewards?
- How do I manage backer information?
- How many surveys can I send my backers?
Payments
- How do I set up my account to receive funds?
- What are the requirements to run my project as a legal entity?
- Where can I find my bank account number?
- Will you send me a 1099-K tax form?
- How will I receive my 1099-K tax form?
- How will tax year be determined on my 1099-K form?
Verifying your identity
- I’m having trouble verifying my identity in Japan. Any suggestions?
- What is the identity verification process? Why is it required?
- I’m launching a project with a group of people or a company. Who should complete the identity verification process?
- How do I verify my identity? What should I do if it’s not working?
- I’m having trouble uploading my documents. Any suggestions?
Troubleshooting
- I'm having trouble entering my Companies House number. What should I do?
- Why doesn't the number of backers of my project match the number who have selected rewards?
- My project was declined but it meets the rules. What do I do?
- Why would a project be suspended?
- What happens when a project is suspended?
- Is a suspension reversible?