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Troubleshooting

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  • I'm having trouble verifying my business information, what should I do?
  • Why doesn't the number of backers of my project match the number who have selected rewards?
  • My project was declined but it meets the rules. What should I do next?
  • What happens when a project is suspended?
  • Can I pledge to my own project?
  • My project is listed in the wrong country. How can I fix this?
  • What happens if my account is restricted or canceled?
  • I can’t find an answer to my question, what should I do?
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