Managing pledges
- How can I manage reward shipping?
- How can I use the Fulfillment dashboard to manage reward production and fulfillment?
- How can I get my backers' information to fulfill rewards?
- How many surveys can I send my backers?
- How do I manage backer information?
- What information can I see about my backers?
- Can backers update their address information?
- How can I use the backer report?
- What is the ‘Status’ column on the backer report and how does it work?
- How can I access my expired backer report?
- What do I do if I miss my estimated delivery date?
- How do I issue a refund to one of my backers?
- How to issue a refund if the backer’s original payment method has expired?
- What happens when there is a problem with one of my backer's pledges?
- Can you recommend any services that can help with manufacturing, shipping, and other parts of project fulfillment?