Managing pledges
- How to build your Backer Survey
- Where can I find my Backer Survey responses?
- Third-Party Pledge Manager Data FAQs
- How can I manage reward shipping?
- How can I use the Fulfillment dashboard to manage reward production and fulfillment?
- How can I get my backers' information to fulfill rewards?
- How do I manage backer information?
- What information can I see about my backers?
- Can backers update their address in the Backer Survey?
- How can I use the backer report?
- What is the ‘Status’ column on the backer report and how does it work?
- How can I access my expired backer report?
- What do I do if I miss my estimated delivery date?
- I’m ready to fulfill, why do I need to end Late Pledges?
- How do I issue a refund to one of my backers?
- How to issue a refund if the backer’s original payment method has expired?
- What is Findaway Voices by Spotify and how does it work?