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How do I set a status for my project?
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How to build your Backer Survey
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Where can I find my backer’s pledge manager or survey responses?
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Third-Party Pledge Manager Data FAQs
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How do I ship rewards with Easyship?
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How can I use the Fulfillment dashboard to manage reward production and fulfillment?
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How can I get my backers' information to fulfill rewards?
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How do I manage backer information?
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What information can I see about my backers?
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Can backers update their shipping address?
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How can I use the downloaded backer report?
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What is the ‘Status’ column on the backer report and how does it work?
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How can I access my expired backer report?
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What do I do if I miss my estimated delivery date?
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I’m ready to fulfill, why do I need to end Late Pledges?
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How do I issue a refund to one of my backers?
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How to issue a refund if the backer’s original payment method has expired?
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What is Findaway Voices by Spotify and how does it work?
Managing pledges