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  1. Kickstarter Support
  2. Creator questions
  3. Managing pledges
Managing pledges
  • How do I set a status for my project?
  • How to build your Backer Survey
  • Where can I find my backer’s pledge manager or survey responses?
  • Third-Party Pledge Manager Data FAQs
  • How do I ship rewards with Easyship?
  • How can I use the Fulfillment dashboard to manage reward production and fulfillment?
  • How can I get my backers' information to fulfill rewards?
  • How do I manage backer information?
  • What information can I see about my backers?
  • Can backers update their shipping address?
  • How can I use the downloaded backer report?
  • What is the ‘Status’ column on the backer report and how does it work?
  • How can I access my expired backer report?
  • What do I do if I miss my estimated delivery date?
  • I’m ready to fulfill, why do I need to end Late Pledges?
  • How do I issue a refund to one of my backers?
  • How to issue a refund if the backer’s original payment method has expired?
  • What is Findaway Voices by Spotify and how does it work?
Kickstarter Support Terms of Use