How can we help you?

• What is Kickstarter?
• What are the basics?
• Why is funding all-or-nothing?
• What are the fees?
• How do backers know if a project will follow through?
• What is a creator obligated to do once their project is funded?
• Can Kickstarter refund the money if a project is unable to fulfill?
• How do I start a project?

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• How do I pledge?
• When is my card charged?
• Pledge troubleshooting / common pledge problems
• I haven't gotten my reward yet. What do I do?
• A project I'm backing just succeeded and my pledge was declined. What do I do?

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• How do I start a project?
• Who can use Kickstarter?
• What should I consider when setting my funding goal?
• What information should I share on my project page?
• Is Kickstarter going to be available in other countries at some point?
• How does my project become a Project We Love?

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