Backer questions
Backing a project
- How do I pledge?
- When is my card charged?
- Common Pledge Problems
- What is the maximum amount I can pledge to a project?
- What is this charge from Kickstarter on my bank statement?
- How to message a project creator
Guest pledging
Managing your pledge
- Can I cancel a pledge?
- My refund was sent to an expired card. What do I do?
- Where can I keep track of my pledges?
- How can I change my payment method before funding ends?
- How can I change my reward selection?
- How can I change my pledge amount?
Getting rewards
- I haven't gotten my reward yet. What do I do?
- What happens if a project is delayed?
- How do I provide a creator with my shipping address?
- What do I do if there are additional shipping costs?
- What if something goes wrong after a project is successfully funded?
- What can Kickstarter do when a creator does not fulfill their project rewards?
Profile settings
- What’s my profile page, and what appears on it?
- How can I change my profile name?
- How can I log in using my Facebook account?
- What is a vanity URL?
- What is Facebook Connect?
- How do I unsubscribe from emails or adjust which emails I receive?