Backer questions
Backing a project
- How do I pledge?
- When is my card charged?
- Pledge troubleshooting / common pledge problems
- What is this charge from Kickstarter on my bank statement?
- How to message a project creator
- I was not able to pledge to the project in time. How can I still back the project?
Guest pledging
Managing your pledge
- My refund was sent to an expired card. What do I do?
- Where can I keep track of my pledges?
- How can I change my payment method before funding ends?
- How can I change my reward selection?
- How can I change my pledge amount?
- Can I cancel a pledge?
Getting rewards
Profile settings
- What’s my profile page, and what appears on it?
- How can I change my profile name?
- How can I log in using my Facebook account?
- What is a vanity URL?
- What is Facebook Connect?
- How do I unsubscribe from emails or adjust which emails I receive?