Once your pledge to a project has been collected, we'll send you an email that includes the details of your pledge and your reward selection. The subject line will be: "We've collected your pledge for [Project name]". You can also find these details listed in your profile, on your Backed projects page.
While we don’t provide formal invoices, you’re welcome to contact the project creator directly for help.
If you did not receive a pledge confirmation email, please try checking your spam folder first. If you're still having trouble locating this email, please get in touch.