Getting rewards
- I haven't received my reward yet
- Why did I receive an email from Kickstarter directing me to PledgeManager.com?
- What happens if a project is delayed?
- How do I provide a creator with my shipping address and reward details?
- What do I do if there are additional shipping costs?
- What if something goes wrong after a project is successfully funded?
- What can Kickstarter do when a creator does not fulfill their project rewards?
- What is a Project Update Request?
- The reward I received is not what I expected
- Why am I being asked to pay customs fees for my reward?
- There is an issue with my reward
- A project I backed isn’t able to fulfill, what does this mean for the backers?
- How do I know the project I backed wasn’t a scam?
- The creator is offering rewards elsewhere before shipping to backers