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I haven't received my reward yet
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Can I change my shipping address after I complete a backer survey or pledge manager?
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Why am I being asked to pay taxes for my pledge?
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What is a pledge manager and how do I complete it?
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What happens if a project is delayed?
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How do I provide a creator with my shipping address and reward details?
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What do I do if there are additional shipping costs?
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What if something goes wrong after a project is successfully funded?
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What can Kickstarter do when a creator does not fulfill their project rewards?
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What is a Project Update Request?
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The reward I received is not what I expected
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Why am I being asked to pay customs fees for my reward?
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There is an issue with my reward
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A project I backed isn’t able to fulfill, what does this mean for the backers?
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How do I know the project I backed wasn’t a scam?
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The creator is offering rewards elsewhere before shipping to backers
Getting rewards