While your project is live
To remove a backer while your project is live, you can do so by either clicking on their name or the actions menu (the three dots) in any comments they have left on your project page, or by clicking on their name in your backer report.
This will open a modal with a button to remove the backer. After clicking this and confirming the action, the backer will be removed and their pledge canceled. Any comments they have left on your project will also be removed from view.
The backer will be notified via email that their pledge has been canceled and they have been removed from your project.
After your project has ended
If your project ended successfully, you can choose to remove a backer from your project by refunding the backer in full. When a full refund is issued to a backer, they will be dropped from your project and any comments they have left on your project will be removed from view.
Please note that only a creator can remove a backer or issue a refund. Collaborators of a project will not have access to these actions.