After you launch your project and people have started to pledge, you will be able to see more information about your backers in the backer report. You can access your backer report through the creator tools menu to the left of your project page.
While your project is live you will be able to see a backer’s name, pledge amount, reward selected, and the country they have selected for shipping, if applicable.
A backer’s email address won’t be visible in the backer report until after a project ends and is successfully funded. This means that while a project is still live, or if a project is cancelled or unsuccessful, backer email addresses will not populate in the backer report.
For projects that end successfully you will also be able to see survey responses in the backer report, if you are using the Kickstarter survey tool. Additionally, you can leave a note to yourself for each backer, and keep track of which rewards have been shipped, or are in progress, by updating the status.
Please note: Credit card information is not shown in the backer report. Creators are required to keep backer information confidential, except as strictly necessary to communicate with backers directly and fulfill rewards.
As a creator you should never ask a backer for information that isn’t necessary for fulfilling their reward, or request sensitive personal information such as their Social Security number or payment information. You can read more under the “Information that’s shared with creators and collaborators” section of our Privacy Policy.
If your backer report access has expired, you can request an extension by following a few simple steps.