When setting up your rewards, you’ll be able to choose from the following options for each reward tier and add-on:
- Digital delivery (no shipping): This option should only be selected if the reward will be digitally distributed to backers (for example, a digital copy of a film).
- Local in-person receipt (no shipping): This option should be selected if backers will receive the reward in-person from a specific location (for example, picking it up at an event).
- Only ships to certain countries: Using this option, you’ll be able to restrict the shipping of rewards to certain countries, and designate costs for each country you select. If you only want to offer shipping within your own country or shipping to select countries, this is the option for you! This additional price will be included in the reward description, and backers in these countries will be prompted to enter the additional amount to their pledge.
- Shipping anywhere in the world: This option allows you to select a global shipping rate, with the choice to designate outliers with different shipping rates. For example, if you’d like to offer a global shipping rate of $15, but need to charge only $10 for shipping to Canada, you’ll be able to specify this. Pricing will be included in the reward description, and backers in these countries will be prompted to enter the additional amount to their pledges.
As you build out your rewards and set shipping costs, note that costs for a precise country will always trump the cost of a region. For instance, if you offer a shipping rate of $15 for the European Union, but charge only $10 for shipping to France, a backer based in France will be prompted to pay the $10 shipping rate. Additionally, any funds pledged towards shipping costs will count towards your project's goal.
What countries are included in the European Union shipping option?
What options do I have for charging shipping after my campaign ends?
We often see creators choose to wait until after their campaign ends successfully to charge shipping. Doing so can help to ensure that the shipping cost is more accurate based on final demand, as well as allow for any potential price changes from shipping providers. However, it’s important to make sure that you clearly communicate on your project page that shipping will be collected at a later date, and, when possible, provide a cost estimate for your backers.
We’ve partnered with PledgeManager by Kicktraq to help creators navigate the post-campaign experience. As part of their service they can help with collecting shipping costs after your campaign ends. Check out our “What is PledgeManager by Kicktraq and how does it work?” article to find out more.
Make sure to create a shipping plan for your project, and think about how you will charge shipping on your rewards.