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  2. Kickstarter basics

Kickstarter basics

Kickstarter 101

  • What is Kickstarter?
  • What are the basics?
  • Why is funding all-or-nothing?
  • What are the fees?
  • How do I manage my Messages?
  • How can I manage my notifications?
See all 15 articles

Accountability

  • What happens if a project breaks Kickstarter’s rules?
  • Who is responsible for completing a project as promised?
  • How do backers know if a project will follow through?
  • What should creators do if they're having problems completing their project?
  • What is a creator obligated to do once their project is funded?
  • Does Kickstarter issue refunds?
See all 8 articles

Getting involved

  • Is there a place I can download the Kickstarter logo?
  • I'm interested in partnering with Kickstarter. How can I get in touch?
  • Does Kickstarter have a responsible security disclosure procedure?

Reporting a project

  • How can I report something to Kickstarter?
  • How do I report a copyright violation?
  • How do I report a trademark violation?

The Kickstarter App

  • What are the OS/device requirements for the Kickstarter app?
  • Where can I download the Kickstarter app?
  • What is Sign in with Apple and how can I use it to create an account through the app?
  • How do I pledge through the app?
  • How can I change my pledge amount or reward selection through the app?
  • My pledge was declined, can I fix this through the app?
See all 14 articles

Troubleshooting

  • Common Account Issues
  • Reporting a bug on Kickstarter
  • Troubleshooting the Kickstarter iOS & Android apps
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