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How do I manage backer information?

Your project’s backer report has all the tools you need to work with your backers during and after your campaign. You'll find a link to it in the creator navigation bar, to the left of your project page.

From the backer report you can:

  • See a list of all your backers and sort them by various filters, including reward tier, add-ons, pledge date, who has responded to the survey, etc.

  • Communicate with your backers and view message history.

  • Request information from your backers (mailing address, T-shirt size, etc.) to fulfill rewards.

  • View backers' information, edit shipping addresses, and leave yourself a note for special requests.

  • Track fulfillment by updating the reward status for each backer’s pledge.

If you are using the Kickstarter Pledge Manager, your backer report will also include the ability to:

If your backer report access has expired, you can request an extension following a few simple steps.

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