“Blocking” a user refers to the act of hiding their content and communications from your view on the iOS Kickstarter app. If you want to notify us of a project that you feel is in violation of Our Rules, Community Guidelines, or Terms of Use (you can also check our Copyright and Trademark policies), you can do so by clicking “Report this project to Kickstarter” at the bottom of the project page.
If you want to specifically hide another user’s content or communications from your Kickstarter experience, you can do so by “Blocking” them. If you have any active pledges on a live project, and would like to withdraw your support, you must make sure to cancel your pledge before blocking. Please keep in mind that it won’t be possible to withdraw your support from a project that has already ended. In this case, we recommend reaching out to the creator to see if a refund may be possible.
If you need to block a user, you can do so from a few different places in our iOS app.
- Comments
- In comment threads, you have the ability to block a user by tapping the user’s profile icon and selecting the "Block this user" option. This action will hide all new and existing comments from the blocked user within the iOS app.
- Messages
- Within the messaging feature, you have the ability to block a user by tapping the user’s profile icon and selecting the "Block this user" option. This will prevent the user from sending any further messages to you through the iOS app.
- Project pages
- On project pages, you have the ability to block a user by tapping the user’s profile icon and selecting the "Block this user" option. This will stop you seeing any projects or communications from them in the iOS app.
It isn’t possible to block a user from pledging to a project. If there is a backer you wish to remove from your project, you can submit a request to remove them by clicking on their name in a comment they have posted and tapping the “Remove backer” button.
To reverse a block and re-establish communication with a previously blocked user in the iOS Kickstarter app, you can submit a request here.