The FAQ is an area where you can address common questions that you're hearing from visitors of your project page. On Kickstarter, anyone can use this section to send their questions via our messaging system. If you're seeing the same question come in repeatedly, we recommend addressing this in an FAQ on your project page.
You can find the Project FAQ via the ‘FAQ’ tab on your project page. From clarification on reward details to more specific technical questions, this section is where you’ll be able to post helpful information about your project.
If you’re getting hit with questions relating to our site itself, you can always direct your backers to contact us.