If your Kickstarter account was created with your Apple ID, you will need to manage your Apple login credentials via the Apple ID settings on your mobile device, or from your Apple account.
This is also where you can manage the apps on which you use Sign in with Apple. You will be able to turn off email forwarding (if you are using the relay email address), change your forwarding address, or stop using your Apple ID with an app too.
If you need help disconnecting your Kickstarter account from your Apple ID, please contact our Support team.
I signed up with Apple and I’m having trouble accessing the survey
If you opted to hide your email address when signing up with Apple, project creators will only be able to see your private relay email in their backer report at the end of the campaign.
Please note that the unique relay address tied to your Kickstarter account can only be used for communication with Kickstarter. This means that any communication sent outside of our platform by the creator will unfortunately not reach your inbox.
In this case, we'd recommend reaching out to the project creator to clarify the situation and to request that they update your email on their end.
If the creator is using Kickstarter's own survey system, they should be able to update the email address on file by editing the exported backer report. They can find your pledge by looking up your backer number.
If they are using a third-party survey service, such as BackerKit, the creator will need to provide them with your new email address so that they can update the information on their end.