What can PledgeManager by Kicktraq help me with?
PledgeManager by Kicktraq has been the industry leader in pledge management services since their launch in 2013. As the first and original pledge management platform, they offer a range of features from simple to sophisticated, designed to help you navigate the next steps after your successful Kickstarter campaign. PledgeManager will help you collect backers’ addresses and reward preferences, collect regional taxes and shipping, and accommodate late pledges. Whether it’s keeping the momentum going after your project ends on Kickstarter, or eliminating post-campaign pain points, they will work with you to determine what will be the best fit for you, your backers, and your project.
It may be that you’re looking to set up a landing page for late backers to choose rewards after your campaign ends, or to create a place where existing backers can add further items to their pledge. Maybe you just need help collecting backers’ shipping information so you can fulfill your rewards. All of the features offered by PledgeManager are optional and come at no additional cost beyond their base price, so which ones you choose to utilize will be entirely up to you.
If you choose to move forward with using PledgeManager by Kicktraq, you’ll receive their “White Glove Service”. Someone from their team will set up your PledgeManager project for you, then schedule an onboarding call with you to go over everything, make necessary updates, answer questions, and help prepare you to test your project for accuracy and backer experience before launch.
What does PledgeManager’s “White Glove Service” include?
PledgeManager’s “White Glove Service” includes project configuration, onboarding, reporting, and backer support, as well as ongoing help from experienced professionals who are the industry leaders in pledge management and have a wealth of crowdfunding knowledge. This allows you to focus your attention on other post-campaign areas, such as community management, fulfillment logistics, and reward manufacturing. It comes at no extra charge, and assures the tool is configured by subject-matter experts to your specific project needs without you having to invest time in learning how to configure every possible scenario their robust platform has to offer.
Can I use PledgeManager to charge shipping and collect taxes?
Yes! PledgeManager has tools set up to help with both. While they’re not able to advise on shipping costs or provide estimates, they can help you to set up your preferred shipping locations around the globe and configure complex shipping scenarios for both rewards and add-on products to your specifications.
Similarly, with taxes, once you identify where you will need to collect and remit taxes, PledgeManager will configure the tool to collect taxes from the appropriate backers based on both fulfillment and shipping locations. All tax rates will be calculated automatically within PledgeManager through their integration with the trusted global tax experts at Avalara, so there’s no need to worry about determining the rates for each location.
What is the cost structure for using PledgeManager after my campaign ends?
Kickstarter creators who are eligible to use PledgeManager by Kicktraq will receive a reduced rate for their services. Through our exclusive partnership with PledgeManager, there are no setup fees, no per-backer fees, and no fees based on funds raised during your Kickstarter campaign.
You can learn more about the cost structure for PledgeManager by Kicktraq by submitting your contact details via this link and someone will be in touch.
How do I know if I’m eligible to use the PledgeManager by Kicktraq service?
At this time there is limited eligibility for the PledgeManager by Kicktraq service while our partnership with them is in Beta. If you’re interested in using PledgeManager and you’d like to find out more about whether they are the right fit for you and your project, you can submit your contact details via this link and someone will be in touch. Even if you are not eligible for reduced pricing through the partnership, you may find their services to be an excellent fit for your needs, and their standard pricing an easy fit for your budget.
PledgeManager by Kicktraq FAQs