You can verify your identity from the Payment tab of your project draft overview. You’ll complete this process by entering your personal verifiable information. If for some reason we are unable to verify your identity through this process, you may be prompted to use an automated system that will confirm that you have a valid ID and compare it with an image of your face, as uploaded by you or captured by your webcam. This process is similar to presenting your ID at an airport, except that a machine does the matching, not a human.
If you have any trouble with this process, or believe that your personal circumstances may warrant an exception, our Trust and Safety team will step in and assist with manually verifying your identity. Usually, if our automated systems cannot verify your identity right away, we will send you a message with instructions on how to securely send us more details so that we can help out. Please note that this manual process can take a few business days.