Once a project has been successfully funded, the project creator will create and send a backer survey to request the information they need to fulfill rewards. Survey questions may include shipping address, size, color, or other reward-specific preferences.
Some creators send surveys right away; others wait until they’re ready to deliver rewards. If you think you might have missed a survey email, please log in to your Kickstarter account to check.
When viewing the site through a desktop browser, you’ll see a notification at the top of the page for any surveys awaiting response. On our iOS and Android apps, you can access any pending surveys by via your Activity feed.
Once you complete a survey, you'll receive an email confirmation that includes a copy of your responses.