We appreciate you bringing anything out of the ordinary to our attention. We’ve outlined how you can help to keep Kickstarter a safe and fun place to launch and back projects below.
How do I report a project?
If you need to notify us of a project that you feel is in violation of Our Rules, Community Guidelines, or Terms of Use (you can also check our Copyright and Trademark policies), you can do so by clicking “Report this project to Kickstarter” at the bottom of the project page.
Once a member of our Trust and Safety team has reviewed your report, you should receive an email to let you know if any action has been taken based on your report. For reports about rewards or communication issues after a project funds, we cannot follow up on each individual report. However, in these cases we may use your report as a basis for taking action or closely monitoring the project in question.
How do I report spam messages?
If you receive a message that appears to be spam, or is outside of our guidelines, please make sure to mark it as spam by clicking the “Report spam” button on the message. This helps to flag any spam messages to our Trust and Safety team for investigation.
How do I report comments on a project?
If you notice any comments on your project that appear to be spam, or are outside of our guidelines, please click the “Report” button on the comment. This helps to flag them to our Trust and Safety team who will take action if they deem it necessary. Please note: only creators can report comments on their project.
How do I report a backer that is violating Community Guidelines?
If you believe a backer is violating our Community Guidelines, please feel free to report them. Our Trust and Safety team will review your report and take action if they deem it necessary.
To report a backer, head to the bottom of the project page and click "Report this project to Kickstarter". This will provide you with the option to “Report spam or abusive behavior”.
If you are the project creator, you can report a backer by clicking the “Report” button on the backer’s comment.
Please note that it is only possible to submit a report once per project. If you’ve tried to report a project, or an abusive backer, for the first time and received an error message, please feel free to contact our Support team.